Erica Humphrey - President
Erica is a commercial cleaning entrepreneur specializing in healthcare and high standard environments, with a background in leadership and performance based systems.
She founded her company with a clear focus on raising the standard of commercial cleaning - developing specialized programs for medical offices, healthcare facilities, and professional environments. Her approach integrates advanced infection control practices, strategic partnerships, and a commitment to precision, consistency, and long-term client trust.
Influenced by her mother’s 35+ year career in the medical field, Erica developed a deep understanding of the standards required in healthcare environments. Through her experience, she identified a persistent industry challenge: inconsistent staffing and unreliable service delivery.
In response, she designed cleaning programs grounded in accountability, consistency, and care - positioning her company as a trusted partner for organizations that require high standards and dependable execution.
Drawing from her diverse professional background, Erica integrates modern HR practices, leadership development, and performance measurement systems into her operations. She utilizes advanced testing technologies to objectively measure cleanliness, ensuring each program consistently meets the highest standard of sanitation and client satisfaction.
With a strong background in recruiting and Human Resources, Erica places a high emphasis on building and developing high-performing teams. She believes exceptional results are driven by exceptional people, which is why her company prioritizes structured training, certification, and on-going development - ensuring every team member is equipped to deliver consistent, high-standard results.
Erica values the communities she serves and believes in giving back through meaningful involvement. She has served as a board member for Children’s Aid Societies, reflecting her dedication to child welfare and community support.
Outside of her work, she enjoys cooking, reading, fitness training, traveling, and spending time outdoors with her dog Stella.
Warm regards,
NBC Cleaning
Some team members behind the standard - trained, reliable, and committed to consistent, high-quality service.
NBC Cleaning